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IN:CITE by Greg Ward, powered by Ideate

CBAFF Knowledge Session · 23 September 2026 · IN:CITE Roundtable

Every Link in the Chain

The Customs Brokers and Freight Forwarders Federation of New Zealand used the Ideate roundtable tool to put the whole supply chain into one room. Over eight rounds, delegates moved between 28 tables, each with a defined topic question, and the result is a shared evidence base on where the industry is heading and where it is stuck.

The session in numbers

28
tables & hosts
15
topic areas
8
rotation rounds
224
table conversations
180
invested industry participants
30
insightful reports - full and condensed

Who took part

Mix of the registration list, which includes exhibitors, sponsors and dinner guests alongside members. A further 73 guests were kept out of the rotation.

CBAFF members143 · 53.6%
Exhibitors and sponsors90 · 33.7%
Non-members28 · 10.5%
Gala dinner guests6 · 2.2%

The 28 hosts came from across the industry: 20 exhibitors and sponsors, 7 members and 1 non-member. Most tables were led by a host who works in the supply chain, which kept conversations practical and on topic.

Fifteen topics, covered end to end

Every topic received a full Insights Report and a condensed Sharp Report.

Topics included:

And more...

Outcomes for the Federation

Deliverables at a glance

DeliverableSizeUse
15 full Insights Reportsone per topicDetailed findings, sources, roadmap steps
Full master document139 ppAll 15 reports, clickable contents
15 Sharp Reports3 pp eachBoard and committee briefings
Sharp master document62 ppAll 15 condensed reports, page-numbered
High-level report for attendeesinfographicShareable summary for delegates and sponsors

Ideation | Networking | ROI

Planning a conference or industry event?

Let’s harness the power of your crowd. Invest in an IN:CITE Knowledge Session and we’ll guide you in how sponsors become hosts, and how your delegates - experienced industry insiders - can share their deep knowledge on a range of curated topics and questions through multiple structured conversations: every voice heard, every tone captured - and at the conclusion, a set of in-depth reports revealing insights into issues specific to your industry - which you can immediately act upon. Your own industry IN:CITE is just a call away.

Contact Greg Ward on 027 285 3310 or email enquiry@crowdjoin.nz

IN:CITE by Greg Ward, powered by Ideate